FAIR SHIPPING COSTS

POSTAGE FEES...

     ...are by weight, from as low as £1.50 to a maximum £20 for very large orders.
Customer Service

01770 303699

Monday - Friday

FAQ

 

Q: Shipping Costs?

 

A: We charge by weight. If you're ordering a car vinyl, postage will be minimal. If you want a large format print, it'll obviously be higher. It's the fairest way we can supply our huge range of products. Each item has a weight applied to it which may incorporate packaging.

 

 

Q: Can you ship Internationally?

 

A: Although we don't have this facility on our site, we do indeed ship to all corners of the globe for certain products. Send us a query through the "Contact" section and we'll do our best to help.

 

 

Q: Any change of a quick delivery?

 

A: We try to despatch as soon as we receive an order for anything we have in stock, unless it's a customised product. For most items, you'll get delivery in less than 5 days. For customised goods, it may take up to 14 days. Again, let us know if you've a date in mind that you absolutely need it by, or contact us on 01770 303699 midweek.

Q: Mail or Courier?

 

A: 90% of our products from our shop shelves are sent by Royal Mail. Large prints and business items are usually shipped by courier.

 

 

Q: Can I replace my t-shirt/hoodie for another size?

 

A: Sure you can. Just send it back to us in it's original packaging and unused. Let us know what size you need and we'll post one out to you when the original has arrived at our office

 

 

Q: Can I supply my own artwork/photo/text for a mug / coaster / canvas print?

 

A: In most cases, yes. If the product choice isn't available online, just email us your requirements and include your attachment. We'll mock up a proof and email it back to you. We charge a little extra for customised items. WE DO NOT CURRENTLY SUPPLY ONE-OFF T-SHIRTS.

 

Q: Bulk Orders / Trade Orders?

 

A: Get in touch! We'll gladly quote for your requirements.

Payment and Shipping

 

Payment is through Paypal. You don't need a Paypal account, just use any major credit or debit card. If you'd rather pay "in person" or on the phone, simply call us on 01770 303699 or email sales@arrangraphics.com and we'll call you back.

Shipping fees are calculated by the total weight of all products. This is the fairest way of ensuring you're not overpaying for a small item.

 

 

Secure Ordering & Payment Options

 

The web store is designed by us but is maintained by Wix, a world leader in secure online sites. Paypal is the biggest online payment gateway in the world and, as such, guarantees your transactions to the highest level. We do not see your credit card details at any point.

 

Returns & Refunds

 

Contact us at sales@arrangraphics.com to arrange a refund or return. Or call 01770 303699 midweek only please

 

 

© 2017 Arran Graphics.